Thunderbird/Thunderbird14.0SupportIssues

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Next Thunderbird support day is July 18, 2012 the day after the TB 13 release on July 18, 2012.
  • TB 14 was released Tuesday July 17, 2012

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Thunderbird 14.0 issues

Not so minor

(not in order)

  1. ongoing TB14 Lightning failed to upgrade issues, please tag them tb14lightning; workaround: upgrade manually
  2. ongoing issues associated with automatic compacting; please tag these issues tb14compact - Not a TB 14 issue but an ongoing issue since TB12 that development, QA and support should work together to try and fix. Perhaps it's triggered by deleting emails from POP and Local Folders and having a small auto-compact limit e.g. 1MB - [bug 750569], [bug 762169] - POSSIBLE WORKAROUND - disable auto-compaction Tools | Options | Advanced | Network & Disk Space | uncheck "Compact folders when it will save over ..."
  3. At least two problems with toolbars on Windows, fixed by Alt V/F10; tag these tb14missingtoolbar - Jen: time to document in a kb article? - This seems to be an ongoing UX issue that should be fixed via an improvement of UX (or is this a Windows "education" issue?)
  4. Cannot delete email anymore in TB 14 (seems to only happen with POP accounts) - GeckoZone 1, 2

Add-on Issues

The following is an incomplete list of add-ons that have issues in Thunderbird 13. Please add to this list add-ons that have issues and if you find an add-on has been updated and works with Thunderbird, please strike it out using <del></del>

(not in order,numbered for convenience)

  1. AddressBookTab 1.4.2 causes blank windows in address book [Geckozone]

July 18, 2012

not in order

  1. ongoing TB14 Lightning failed to upgrade issues, please tag them tb14lightning; workaround: upgrade manually

Thu July 19, 2012

not in order

  1. ongoing Thunderbird Not Responding issues, please tag them tb14notresponding - has been around for a long time but no consistent steps to reproduce
  2. ongoing Thunderbird dataloss issues, please tag them tb14dataloss - again been around for a long time, but no actionable STR for devs to fix
  3. Thunderbird 14 isn't compatible with Spamfighter?!? please tag these tb14spamfighter - would be great to have somebody work with 3rd party folks like Spamfighter for every release

Fri July 20, 2012

not in order

  1. looks like netbox certificate has expired; please tag these issues tb14netbox - I don't think this is a TB issue
  2. ongoing issues associated with automatic compacting; please tag these issues tb14compact - Not a TB 14 issue but an ongoing issue development, QA and support should work together to try and fix
  3. Address Book Tab add-on 1.4.2 doesn't work with TB14; please tag these issues tb14addressbooktab - Not a TB 14 issue
  4. GLX driver issues with TB14?!? ; please tag these issues tb14glxdriver - Not a TB 14 issue, perhaps a gecko issue
  5. At least two problems with toolbars on Windows, fixed by Alt V/F10; tag these tb14missingtoolbar - Jen: time to document in a kb article?
  6. tb14 shutdown issue; please tag these issues tb14shutdown - I don't think this is a TB 14 issue
  7. Praise! [GS1]

Sat July 21, 2012

Sun July 22, 2012

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