Support/Weekly Meetings/Minutes 2011-07-11

Sumo Development

• Put together a Karma Roadmap, but it's subject to change with ongoing UX research.
• Pushed an emergency fix for bug 670435.
• 2011-07-12 goes out tomorrow.
• 2011-07-19 branches Wednesday morning.

Roundtable

• Welcome to the SUMO team, Michelle Luna!
• Skype interviews with Michelle and Brinda sometime this week.

Firefox status update

• Clean up user profile feature ready to move to planning stage

Metrics

• SUMO
• Mobile specific
• Mobile SUMO Data

Cheng to get together with Ibai and Kadir to redesign the metrics dashboard
Cheng to look into the drop of traffic and inform the team

Knowledge Base

• Will kick off a focus on troubleshooting articles
• Not much work needed for Firefox 6

Forum

• 60% of the people are registering an account without asking a question. We should figure out why.

Michael: Will add a question about that to the user study being done with Crystal.

Live Chat

Crystal to start working on first mock ups probably this week