Support/Weekly Meetings/Agenda 2023-04-05

Meeting Details (scroll down for the agenda)

(meeting duration approx. 45 minutes) starting at: 17:00 UTC [1]

Call Details

• California: 1-650-903-0800, pin 2 then 8437 then #
• Toll-free: +1 800 707 2533, pin 2 - then 8437 then #
• Skype (free): +1 800 707 2533, pin 2 - then 8437 then #

Participate

• Join the meeting on Zoom (You'll have to download and install the Zoom Desktop client)
• AirMozilla
• YouTube

Live chat

• SUMO - Matrix channel

Read more

• Support blog
• Contributors forum

PARTICIPANTS

Please add your name and your SUMO profile link (you can also attend our event in the community portal(doesn't work at the moment)):

• Kiki
• JR
• Lucas
• Abby
• Paul
• Tim
• Shashank

CONTRIBUTORS SHOUTOUT

(Please link to their profile and the reason for the mention)

1. Welcome to Hisham, Peter, Varun, and Théo to the Social or Mobile Store Support programs!
2. Everyone for your support for the 111 release and for your participation on the release threads.
3. Shoutout for Théo for making #fxhelp a thing again. Also, for helping with the recent FxA incident.

AGENDA

TOPIC OF THE WEEK

1. 2023 Mozilla Support Contributor survey result
2. Social and Mobile Store Support stats update
3. Platform update:
   1. Bug 1825831 - Notify contributors for changes in article title. Shoutout to Pierre for filing the bug report)

MOZILLA'S WORLD UPDATE

1. Mozilla 25th anniversary. You can join the celebration by sharing some of your favorite Mozilla swags you have collected over the years using. Don't forget the hashtag #Mozilla25
2. Mozilla opened the applications for the responsible AI challenge. If you don't have an idea but still want to take part in the conversation, you can join our Discord server.

PRODUCT UPDATES

Watch the release scrum meeting recordings to get a weekly update on what releases are upcoming.

Incident call out:

1. FxA security incident impacting 143k accounts. Here's an approved reactive comms you can use:

“On March 29, 2023, a security researcher reported the discovery of a cache of Firefox user accounts on a security forum. After reviewing the list of accounts, Mozilla’s Security Incident Response Team determined that 143k accounts were impacted, fewer than initial claims. On March 31, 2023, Mozilla disabled the passwords on these accounts, meaning users can no longer access their account unless they change their password. Firefox users who were impacted were sent an email with instructions to login and change their passwords. There is no indication Mozilla’s security was breached.

For more information on how Firefox securely saves passwords, please see here. For more information on how to create secure passwords to keep your identity safe, please see here.”

Desktop V112 (Apr 11)

• Firefox as Default PDF handler (Nightly)
• Awesome bar results menu updates
• PIP full playback controls (pushed to V113)
• Persist search terms in address bar (pushed to V113)

Android V112 (Apr 11)

• Add setting to ask whether to open links in apps
• Pull to refresh enabled in GA
• Unified Search (Pushed to V114)

IOS V112 (Apr 11)

• End of support for iOS 13
• mostly back-end fixes and enhancements

VPN V2.15 (TBD)

• Release recommended locations

Relay (TBD)

• Integration in credential manager V111
• SMS responses (Live)
• on-boarding Splash page for new phone users (Live)
• Relay Extension refresh (Tentative Friday)

Pocket

• Pocket Hits Refresh
• Add@getpocket.com Deprecation

KNOWLEDGE BASE AND LOCALIZATION

SUPPORT FORUM

SOCIAL SUPPORT

PLAY STORE SUPPORT

DECISIONS AND ACTION ITEMS

FUN ZONE - JOKES, ETC.