Support/Weekly Meetings/Agenda 2018-07-25
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Contents
Meeting Details (scroll down for the agenda)
(meeting duration approx. 30 minutes) starting at: 16:00 UTC [1] Quick reference timezone conversions: 9:00 PT 12:00 ET 17:00 CEST 21:30 IST
Call Details:
- California: 1-650-903-0800, pin 2 then 8437 then #
- Toll-free: +1 800 707 2533, pin 2 - then 8437 then #
- Skype (free): +1 800 707 2533, pin 2 - then 8437 then #
Participate in the video:
- Video link => [2] (You'll have to download and install the Vidyo Desktop client)
- Watch the meeting live via Vidyo => [3]
- AirMozilla: [4]
Read the most important updates from this meeting at:
Live chat:
- irc.mozilla.org #sumo - web-based IRC: [5]
Participants (add your name and profile):
- guigs
- vesper
- Mkll
- rtanglao until 915a.m.
AGENDA
ACTION ITEMS FROM LAST WEEK
Roundtable items
UPDATES AND ANNOUNCEMENTS
PRODUCT UPDATES
- Firefox Focus 6.3 was released for Android! (Mkll)
COMMUNITY
Cool News Of The Week
- Mozilla’s Community Resource Distribution Guide in the works (more details as we get them)
- Have you seen the test instance of the redesigned site? (https://dev.sumo.moz.works/ - may not work temporarily)
- If you haven't done so already check out the new experiments on Test Pilot! Here's the link: https://testpilot.firefox.com/ (Mkll)
Hot Topics
- Let's talk about Private Messages on Kitsune: https://support.mozilla.org/forums/contributors/713098
- Do you like organizing technical documentation? Do you love Thunderbird? Take a look here: https://support.mozilla.org/forums/knowledge-base-articles/712230
- What should SUMO report to Product Management, Engineering and Product Marketing for first 3 weeks of Firefox 62 for Desktop starting September 5th
- roland to start a SUMO contributor forum thread and link to it here! And here it is: https://support.mozilla.org/en-US/forums/contributors/713105
PLATFORM UPDATE
<add update here if there is one>
Contributor(s) of the week:
- <please put name and description for nomination>
- Rok, Kéménczy Kálmán, Jim Spentzos, soucet, TyDraniu, Jhonatas Rodrigues, Mahtab, Cláudio Esperança, Andreas Pettersson, kusavica, wxie, Ángela Velo, YD, Valery Ledovskoy, and more - for localizing the site
Knowledge Base / L10n
- Almost 300 revisions in the last 7 days - thank you so much!
- Rocket content:
- Bookmark pages in Firefox Rocket: https://support.mozilla.org/en-US/kb/bookmark-pages-firefox-rocket
- Private Browsing in Firefox Rocket: https://support.mozilla.org/en-US/kb/private-browsing-firefox-rocket
- Get Started with Firefox Rocket: https://support.mozilla.org/en-US/kb/get-started-firefox-rocket
- Thanks to everyone who responded to the Cleanup Call To Action - we're kicking things off soon!
- L10n blog update coming to our blog this week: https://blog.mozilla.org/sumo/
Support Forum:
Discussions
- We are working on a way to get more information in the dashboard, are there any particular metrics that you are interested in including in posts to the forums in the meantime?
- We need some help with escalated issues that have not been responded too, check those out today if you can.
- Tyler's Firefox Self-Heal through Heartbeat [6]
- Reminder about when add-ons are blocklisted - thank you for this information [7]
Social Support:
- Reply by Buffer had a slow week but we responded to over 160 tweets, which is more than any month (except March ;) this year) thank you for all your help team!
- Please remember to not follow yourself from the @firefox account :) Thank you!