Support/Weekly Meetings/Agenda 2018-07-18

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Meeting Details (scroll down for the agenda)

(meeting duration approx. 30 minutes) starting at: 16:00 UTC [1] Quick reference timezone conversions: 9:00 PT 12:00 ET 17:00 CEST 21:30 IST

Call Details:

  • California: 1-650-903-0800, pin 2 then 8437 then #
  • Toll-free: +1 800 707 2533, pin 2 - then 8437 then #
  • Skype (free): +1 800 707 2533, pin 2 - then 8437 then #

Participate in the video:

  • Video link => [2] (You'll have to download and install the Vidyo Desktop client)
  • Watch the meeting live via Vidyo => [3]
  • AirMozilla: [4]


Read the most important updates from this meeting at:

Live chat:

  • irc.mozilla.org #sumo - web-based IRC: [5]

Participants (add your name and profile):

  • guigs
  • vesper
  • roland
  • cilias

AGENDA

ACTION ITEMS FROM LAST WEEK

Roundtable items


UPDATES AND ANNOUNCEMENTS

PRODUCT UPDATES

COMMUNITY

Cool News Of The Week (tm):

  • Welcome wiseman! Aproova, Shreya, Pooja, Yuli Jens, Abishek and Takayoshi say hello in the New Contributor forum <3
  • The Kerala Mozilla community event was a huge success, full house of 120 people learning and sprinting all weekend. Some of the positive reflections: [6] [7] [8]
  • We're on wiki now (for notes)! Looking a bit retro, perhaps - but we're definitely supported ;)
  • https://support.mozilla.org/user/ryanleesipes is joining the Moderators to lead the charge for the Thunderbird community

PLATFORM UPDATE:

Platform Meeting Agenda <add update here if there is one>

Contributor(s) of the week:

  • Selim Sumlu (Last Week reply Top Contributions )
  • Miguel Useche (Last Week reply Top Contributions )
  • Wim B (Top Contributor)


Knowledge Base / L10n

  • Almost 240 revisions in the KB this week - thank you, everyone!
  • Firefox Rocket 2.4 update coming, but potentially a bit later - will include new content for a handful of Asian languages

Support Forum:

  • Stylish the add on was blocklisted, if you missed that, this is the work around provided by jshcer2000 - thank you! [9]
  • Bookmark and session restore are still being investigated for the best experiences for the user, let's chat about it here: [10] There are two tools that jscher has developed. I think we need a sumo bug to be opened up for investigation on use cases where it can be reproduced. Let's help those users!
  • Looking for some more collaborative questions in Firefox - check out this thread for more investigation and more challenging questions [11]

Social Support:

  • This Friday, we will be answering Social Support Questions live 9AM PST in the SUMO room, come join if you would like to have some team members answering questions with you.
  • Yuli will be helping out with the next newsletter, please reach out if you are interested in collaborating on this :-) Your news is great news!
  • Please welcome Mkll and Jens to the Reply by Buffer tool, did not know you were nominated, well surprise! Please get in contact with @rguigs for some onboarding and steps to get started.

HELP NEEDED!

DECISIONS AND ACTION ITEMS

Jokes, etc.

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