Support/Weekly Meetings/Agenda 2011-05-02

Sumo Development

Roundtable

Please add your questions, comments and concerns before Monday, 9AM PST, 2011-05-02.

• Discussion of our support features - Clean install & Fix profile

Metrics

• SUMO
• Mobile specific

Knowledge Base

• Working on a proposed list of articles to archive (Archive feature is being worked on now - scheduled for 2.8.2, May 10). Will be posted in contributor forum for discussion.

Forum

Live Chat

• Work on the chat PRD is continuing
  • Meeting this week to discuss the latest round of requirements: https://wiki.mozilla.org/Support/Live_Chat