Support/Weekly Meetings/Agenda 2010-04-26
From MozillaWiki
< Support | Weekly Meetings
Sumo
Knowledge Base
- New articles:
- en-US pages are updated for OOPP
- More ideas from my KB audit
- KB PRD meetings now twice a week - Tue & Fri
- Helpfullness metrics test starting
Forum
Live Chat
- I did some UX testing of Live Chat last week - videos - notes (contributor), notes (user)
Roundtable
- Question of the day
- Weekly IRC meetings