Support/Weekly Meetings/Agenda2017-11-15

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Meeting Details (scroll down for the agenda)
You
(meeting duration approx. 30 minutes) starting at:
17:00 UTC
http://www.thetimezoneconverter.com/?t=17:00&tz=UTC&
Quick reference timezone conversions:
9:00 PDT
12:00 EDT
18:00 CET
21:30 IST

Call Details:

  • California: 1-650-903-0800, pin 2 then 8437 then #
  • Toll-free: +1 800 707 2533, pin 2 - then 8437 then #
  • Skype (free): +1 800 707 2533, pin 2 - then 8437 then #


Participate in the video:


Read the most important updates from this meeting at:
http://blog.mozilla.org/sumo

Live chat:
irc.mozilla.org #sumo - web-based IRC: https://kiwiirc.com/client/irc.mozilla.org/sumo

-----------------------------------------------------------------------------------------------------------------------------

Participants (add your name and profile):

  • Madalina
  • vesper
  • Roland
  • Rachel
  • Noah


  • ======== AGENDA ========


ACTION ITEMS FROM LAST WEEK



Roundtable items

How to make friends and support.mozilla.org Elective approved? Going to Austin and want to help MoCo and MoFo employees and fab volunteers answer support questions?

  • Then show up at the elective itself yes please :-) !
  • Want to help with the elective itself? email rtanglao@mozilla.com and we'll meet. Fantastic Seburo and Noah have already volunteered to help! Join us! We have 26 days!


===== UPDATES AND ANNOUNCEMENTS =====

=== COMMUNITY ===

Cool News Of The Week (tm):

  • QUANTUM!


PLATFORM UPDATE:



Contributor(s) of the week:

Every single person that has done something towards making the Quantum release a success - thank you!

  • any special mentions? [Noah] A forum newcomer, MkII - I think yesterday was his 1st day & by today he racked up 482 answers & 64 solutions! :)


Knowledge Base / L10n

  • Almost 1200 updates in the KB (!!!!)
  • Minor issues with Farsi - looking into it (thanks, Amir!)


Support Forum:

We need your help in the forums, please continue to report issues in this thread:

Welcome Mkll to the community, you picked a great day to get started in the forums! Please keep reporting spam and people using threads just as an opportunity to link their site - mark it as offtopic If you see another user working on a question, do not stress, keep it open.
Social support:

  • 11,000 conversations! Way to go! We answered 25% of them so far! Way to go! We had 20 people in the Reply tool yesterday! Yay
  • Welcome Sharath, Edoardo and all new users!


Jokes, etc.



HELP NEEDED!



=== PRODUCT UPDATES ===

  • Firefox for iOS 10.1, Firefox for Android 57 and Firefox 57 for Desktop aka "Quantum" released yesterday! Thanks! Awesome work from 100s of volunteers and employees!
  • Next up is Firefox Focus major releases for iOS and Android release date and version number to be determined, hopefully before Christmas


===== DECISIONS AND ACTION ITEMS =====



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