Connect To Eduroam

Requirements Laptops

You can use any of the following operating systems:

• Windows XP +
• Mac OS X 10.5 +
• Common Linux Distrobutions (Linux is not supported unfortunatly however you may still be able to connect)

Mobile Devices

Your device must support WPA2 Enterprise/AES authentication

You MUST also disable/remove any apps for tethering as this will prevent others from being able to connect to the network.

Automatic Setup

Windows

• Open your wireless network settings
• Select the "eduroam" network
• Enter the username and password provided on the back of your nametag

Mac

• Open the airport menu and select "eduroam"
• Ensure that the security type is WPA2 Enterprise
• Enter the username and password provided on the back of your nametag
• If prompted to accept a "GlobalSign Root CA" certificate you must accept

Linux (tried on common distro's)

• Open your network manager and select "eduroam"
• When connecting ensure that:
  • The EAP method is "PEAP"
  • Phase 2 authentication is "MSCHAPv2"
  • CA certificate is unspecified
• Enter your username in the "identity" or "username" field
  • Leave the anonymous identity field blank if you have one
• Finally enter your password.

Mobile Devices

• Android devices should follow the Linux setup
• iOS/BlackBerry devices can just enter their username and password
• Windows Phone 6
  • Select the "eduroam" network
  • Authentication should be set to WPA2
  • Data Encryption is AES
  • Click next and set EAP type to PEAP
  • Finish. If a error about certificates click OK.
  • Enter your provided username and password.
  • Leave the Domain field blank.
• Details for Windows Phone 7 are unknown.
• Symbian
  • Open the access points menu
  • From the options select "new access point"
  • Set the following
    • Connection name: eduroam
    • Data Bearer: Wireless Lan
    • WLAN network name: eduroam
    • Network status: public
    • WLAN network mode: Infrastructure
    • WLAN security: WPA/WPA2
  • Select WLAN security settings and set WPA/WPA2 to EAP
  • Select the EAP plugin settings, then EAP-PEAP > Options > Enable
  • Select EAP-PEAP then options and set
    • Personal Cert: not defined
    • Authority Cert: Globalsign Root CA
    • Username: the one provided on your nametag
    • Realm in use: User Defined
    • Realm: leave blank
    • Allow Peapv0: yes
    • Allow Peapv1: yes
    • Allow Peapv2: yes
  • Select the EAP tab then EAP-MSCHAPv2 > Options > Enable
  • Disable all other EAP types listed
  • Select EAP-MSCHAPv2 again, then options > edit and enter the username and password you have been provided with.
  • Return to your home screen and you should connect

Manual Setup

Windows

Most windows machines will not have a problem with automatic setup however if you have an issue then contact the registration desk who have a guide for Windows XP/Vista/7

Mac

• Open system preferences and select network
• Click advanced and add a prefered network
• Enter the following:
  • Network: eduroam
  • Security: WPA2 Enterprise
  • Username: {as provided}
  • Password: {as provided}
  • Leave 802.1x set to automatic

Touble Shooting

Wrong Password

Some people have unfortunately beeen provided the wrong password for connecting to eduroam. If you are presented with an error message suggesting you have the wrong credentials try the following:

• Username: RGuest012@rave.ac.uk
• Password: 2DFdmYbj

Authentication Settings

Eduroam MUST use WPA2 Enterprise for security. DO NOT set it to anything else.

Users who have set non-default DNS servers (i.e. Google Public DNS)

You will need to remove all your set DNS servers and use the one provided by the network. There is no avoiding this. Apologies.

Older Machines

On older laptops (mainly running Windows XP), some laptop manufacturers used their own program for configuring and managing wireless networks. You will not be able to connect if automatic setup failed as well as manual setup.

No signal

Check that the wireless adapter is turned on. It can often be turned on either by a slider on the top or side of a laptop, or via a function key on the keyboard. Make sure that you are in range of a wireless signal (some areas may not get signal).

Mac problems

You may need to remove "eduroam" from your prefer networks in the advanced network pane. Then turn off your wireless card, count to 30, turn it back on and retry.

Ethernet

You will be asked to install some software when connecting... this is expected. Follow any instructions provided by the network on connection. If you have problems contact a runner and they will either provide assistance OR find someone who can help.

iPhone First Gen

You will be unable to connect to the network

Kindle/DS/PSP

You will be unable to connect as your device does not have the required security protocols.

None of the above

You should seek assistance from an IT guru at the venue. You should be able to find someone by asking at registration.