Community Ops/Discourse/SOPs/Deleting an Account
From MozillaWiki
< Community Ops | Discourse | SOPs
You will need a discourse admin account to complete this SOP.
Contents
Deleting vs Anonymising Accounts
Deleting
Users can delete their own accounts if they have less than two posts. If a user has not meaningfully contributed to any discussions, an admin will be able to delete their account.
Anonymising
If a user has made meaningful discussions, we will anonymise their accounts instead of deleting them. This will replace all of the user's personal information and they will no longer be able to access the account.
Process for Deleting
- First, check if their account is more than 14 days old. If it is, you will need to temporarily edit the
delete_user_max_age
admin setting - Check if their account has more than 2 posts. If it is, you will need to temporarily edit the
delete_all_posts_max
admin setting. - On the user's admin page, scroll to the bottom and click 'Delete User'. If the above two requirements are satsfied, the user will be deleted.
Process for Anonymising
- On the user's admin page, scroll to the bottom and click 'Anonymize User'. After confirmation, the user will become anonymised.