Bugzilla:Personas:Mitch

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Mitch

Mitch.jpg

Mitch is a mid-level programmer working for a medium-sized software company in Nottingham, UK. He is responsible for a number of the modules in the company's current product.

Goals:

  • Work out which bugs are assigned to him
  • Understand the problem each bug is describing
  • Fix it

Likes:

  • Tea

Dislikes:

  • Unclear bug reports

Daily Tasks:

  • Viewing his personal bug list
  • Analysing particular bugs to see if he's ready to fix them, or more information is required
  • Responding to review requests from colleagues

Skills:

Mitch is a competent software engineer, and very familiar with the web. He maintains a few websites in his spare time - his own, and the one for his swimming club. He uses Firefox.

Corollaries

Discussions about what this persona means for Bugzilla should happen on the discussion page; this part of the page is to summarise any conclusions.