This page contains various canned responses not available on addons.mozilla.org because they are either too specific or not commonly used. If you've created a canned response you think would be useful for others, please talk to an admin to decide whether it should go on this page or be added to addons.mozilla.org.

Review Actions

Non-Review Issues / Suggestions

You may also be interested to hear that Firefox now offers the WebExtensions API, which is similar to the Chrome Extension API. If you have a Chrome version of this add-on, it may just be a matter of testing that within Firefox. See https://developer.mozilla.org/en-US/Add-ons/WebExtensions for more details and http://arewewebextensionsyet.com/ for information on which APIs are supported.

There's no need to include source code unless your add-on has minified, obfuscated or compiled code. Established open-source libraries do not require inclusion of their sources. Please keep this in mind for the future, since add-ons that include additional sources enter a separate queue and tend to take longer to be reviewed.

Rejections

Your add-on is making use of Google Analytics by injecting remote scripts, which we don’t allow to avoid serious security vulnerabilities. We also need to review all add-on code, and this makes it much more difficult. See https://blog.mozilla.org/addons/2016/05/31/using-google-analytics-in-extensions/ for an accepted path for Google Analytics.

Please also note that using Google Analytics requires an opt-in for anything but basic events like install/uninstall. You should also check if the statistics dashboard on addons.mozilla.org provides the information you need.

Looking at your website it seems the product is only available for a fee. Please note that our policy at https://developer.mozilla.org/en-US/Add-ons/AMO/Policy/Reviews#Policies states that the core functionality must be available free of charge, even after a potential trial. This is also the case if the add-on itself is free, but only works with a paid product. If you would like to distribute a copy of this add-on with your product or service instead, please submit a self-hosted version. See https://developer.mozilla.org/en-US/Add-ons/Distribution for more details.

Need More Information

Please add a privacy policy to this add-on that details which remote API calls are being made and to what services. If your add-on makes it apparent to websites that it is installed, this must also be mentioned. The policy should be about the extension only, not a copy of the website's privacy policy. It should also be the actual text, as opposed to a link to a privacy policy on a website.

Please make your add-on metadata more elaborate. Your summary should briefly explain what the add-on does, so that even people without knowledge about your add-on and its services can understand. The description should give details on the add-on features, how to configure and if not apparent then how to use it. The listing should also contain one or more screenshots.

It has come to our attention that this add-on only works in combination with paid software or a paid subscription. Please note that our policy at https://developer.mozilla.org/en-US/Add-ons/AMO/Policy/Reviews#Policies states that the core functionality must be available free of charge, even after a potential trial. This is also the case if the add-on itself is free, but only works with a paid product.

If this is the case, please mark your add-on as invisible in the developer hub within 7 days, or we will have to disable your listing. You can then upload a new version for self-hosting to further distribute your add-on. See https://developer.mozilla.org/en-US/Add-ons/Distribution for more details. If you are offering a free version of your software or service this add-on can be used with, please get back to us via email.

Responses to Developer Questions

Review Time and Expedited Requests

thank you for contacting us. The latest add-on version has been under review for XXX days, while our target time is 10 days. If your add-on takes longer to review and there is a sense of urgency please get back to us.

Thank you for your understanding,

Thank you for reaching out. It’s true that the wait times are longer than usual right now; our reviewers are trying their best to work through the queue as quickly as possible. If you’d like to help out and join our reviewers group, please take a look at https://wiki.mozilla.org/Add-ons/Reviewers.

We are getting a lot of requests for expedited reviews which makes prioritization hard. Our reviewers are trying their best to work through the queue as quickly as possible. If you’d like to help out and join our reviewers group, please take a look at https://wiki.mozilla.org/Add-ons/Reviewers for details and how to apply.

...as an addition to the previous responses, as appropriate

Also, we are currently experiencing a surge of submissions which may unfortunately extend the review time. If your latest version is a critical update, for example a fatal regression, please get back to us. Otherwise, we appreciate your patience and will process your review as soon as possible.

Other

Thanks for the offer about the call. Although for the sake of documenting agreements, keeping all relevant people in the loop and respect of timezones, we generally discuss via e-mail only.

Thank you for your understanding,